help center
GENERAL | WEBSITES | INVITATION SUITES | ACCESSORIES | TOOLS | BESPOKE
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For the quickest response, please email us at hello@ananyabelle.com.
For design consultation, we are happy to schedule a video call Monday to Friday between 1pm - 4pm PST.
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Ananya Belle is an online wedding stationery studio with no walk-in retail shop.
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Simply browse our Shop and pick a product you love. Select your options, add to cart, and proceed to checkout. Once your order is confirmed, you'll receive an email from us to collect your event details.
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We are unable to take orders over the phone. All orders must be placed through our website.
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We accept most major credit cards and online payment methods through our website.
We offer a 2-part flexible payment option for select bespoke projects. Contact us for details and terms.
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After your purchase, you'll receive a confirmation email with a link to a form where you can submit your event details. Once we have all your information, we'll begin designing your website and invitation, and keep you updated throughout the process.
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If your order is still under the proofing process, you may make any changes to it.
Once you have approved your proof, you can no longer make changes as your order will immediately move into production.
Note: Changes requested count towards your complimentary revision rounds.
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Due to the custom nature of our products, we cannot accept cancellations once work has commenced. If you need to cancel, please email us at hello@ananyabelle.com within 24 hours of placing your order with “Cancellation + order number” in the subject line.
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Due to the custom nature of our products, we cannot offer refunds once work has commenced.
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Our designs are for personal use only and may not be resold or reused without permission.
If you require a commercial licence or wish to distribute an asset, please contact us.